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About Heltronic Cape
Our vision at Heltronic Cape is to continually strive to provide our customers with personalised solutions for all their printing and related needs. We wish to deliver a superior sales and service experience through our deep understanding of the industry and to utilise this knowledge to repeatedly satisfy our customers with premium after sales service and support.
Our Mission Statement
Heltronic Cape is an established company in the South African printing and allied industry. We serve both national and international markets and provide customised solutions to our diverse clientele. We aim to ensure that our clients’ machinery is an asset rather than a liability by providing premium printing and packaging equipment. Along with the sales of new and used equipment, Heltronic Cape provides 24 hour servicing and repairs of machinery by our talented technicians. Heltronic Cape has built its reputation throughout the forty years of its existence and will continue to do so to ensure continued customer satisfaction and support.
Heltronic (Pty) Ltd is committed to protecting personal data and ensuring that organizational and technical security measures are in place.
Heltronic is committed to protecting personal data and ensuring that organizational and technical security measures are in place to protect personal data, whether you are purchasing or doing research on machines, utilizing our technical services, receiving newsletters or simply browsing our website.
Personal Data and Purposes of Data Processing
Heltronic is a technical service provider, specializing in sales and serviceof printing and packaging equipment. The Heltronic entity you are in contact with is the data controller of the personal data received and processed about you as part of providing services to you or as part of you visiting the Heltronic website.
Heltronic collects personal data about you as a customer, for example your company name, address, contact details, postal and email address.
Heltronic (Pty) Ltd does not require this information to obtain access to any part of the website that is open to the public.
Regardless of your purpose, we recommend that you do not disclose sensitive personal data such as racial or ethnic origin, religion, trade union membership, sexual orientation, health, genetic or biometric data etc. to us.
Your personal data is primarily processed to fulfil the agreement that you have entered into with Heltronic (Pty) Ltd or in order to take steps to provide or assist with your requests (e.g. while logging a service call, requesting for a quote, or subscribing to our newsletter).
Disclosure of Data to Third Parties
In general, Heltronic (Pty) Ltd does not share information with any third parties except for contracted service providers and advisors.
In some circumstances it may, however, be necessary for Hletronic to transfer or share data with particular third parties. Such circumstances may include transfers necessary for Heltronic (Pty) Ltd in order to comply with its legal obligations, to protect the rights, property and safety of Heltronic or others or in case of a sale of/liquidation of any part of Heltronic’s business or assets.
Upon your request, Heltronic can provide you with the identity of such third parties.
Your Rights as an Individual
You have the right to:
- Get your personal data corrected and/or erased if they are incorrect.
- Be informed about the personal data Heltronic (Pty) Ltd is processing about you.
- Object to the processing of your personal data.
Any consent that you may have provided during the process may be withdrawn at any time: simply contact us using the contact details provided below.
Contact Us about Privacy